Privacy policy

Privacy Policy

Last updated: September 24, 2026

YOOGEE LIMITED (trading as YooGee Studio, "we", "us", or "our") operates this store and website (yoogeestudio.com), including all related information, content, features, tools, products, and services, designed to provide you with a curated shopping experience (the "Service"). This Service is hosted and powered by Shopify, which enables us to provide the Service to you. 

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or transaction through the Service, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern concerning the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect
We collect personal information that identifies, relates to, or could reasonably be linked with you. We may collect the following categories of personal information:
- Contact Information: Your name, billing address, shipping address, phone number, and email address.
- Financial Information: Credit card, debit card, payment confirmation, transaction details, and payment method information (processed securely through authorized payment gateways).
- Account Information: Your username, password, security settings, preferences, and order history.
- Transaction Details: Products browsed, added to cart, wishlisted, purchased, returned, or cancelled.
- Communications: Inquiries and correspondence sent to our customer support team.
- Device & Usage Information: IP address, browser type, network details, time zone, device identifiers, and browsing patterns collected via cookies and tracking technologies.

2. Sources of Personal Information
We gather personal information directly from you (when placing orders or contacting us), automatically through your device while interacting with our site, and via trusted service providers (including hosting, analytics, and payment processors).

3. How We Use Your Personal Information
- Service Delivery & Order Fulfillment: To process payments, ship and fulfill orders, handle returns or exchanges, manage pre-order allocations, and communicate order updates.
- Customer Support: To respond to inquiries, resolve issues, and provide after-sales assistance.
- Marketing & Advertising: To send promotional updates, special launch notifications, and display tailored advertisements (subject to your consent and communication preferences).
- Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions and maintain platform security.
- Legal Compliance: To comply with applicable laws, respond to lawful governmental requests, and enforce our contractual terms.

4. Disclosure of Personal Information
We disclose personal information to legitimate third parties only as necessary:
- To Shopify and logistics partners (postal carriers and fulfillment centers) for website hosting and parcel delivery.
- To authorized payment clearing providers (including Shopify Payments / Stripe) for secure checkout.
- To marketing and data analytics partners in compliance with international privacy frameworks.
- In connection with corporate reorganizations, legal obligations, or enforcement of our legal rights.

5. Relationship with Shopify
Our store is hosted on Shopify Inc. Shopify collects and processes data regarding your interactions with our storefront to improve merchant services and maintain operational infrastructure. For further information on Shopify’s privacy mechanisms, please visit the Shopify Consumer Privacy Policy (https://privacy.shopify.com/en).

6. International Data Transfers
Personal data collected in the United Kingdom or European Economic Area (EEA) may be transferred to and stored in jurisdictions outside the UK/EEA (such as Shopify's cloud servers). All cross-border transfers are conducted in accordance with approved statutory safeguards, including standard contractual clauses (SCCs) and UK International Data Transfer Agreements.

7. Your Rights Under UK GDPR
If you reside in the United Kingdom or the EEA, you hold statutory data subject rights:
- Right to Access / Know what personal data we hold.
- Right to Rectification of inaccurate or incomplete details.
- Right to Erasure ("Right to be Forgotten").
- Right to Data Portability.
- Right to Opt-Out of marketing communications at any time.
To exercise your rights, email us at yoogeestudio@gmail.com.

8. Data Retention & Security
We retain your personal details only as long as necessary to fulfill orders, settle accounting records, meet tax requirements under UK corporate law, and resolve disputes. While we implement rigorous technical safeguards, please recognize that no Internet transmission is completely invulnerable.

9. Children's Data
Our Service is not directed to children under 16 years of age. We do not knowingly collect personal data from minors.

10. Contact Information
For questions regarding our privacy practices or to exercise your statutory rights, please contact us:
Legal Entity: YOOGEE LIMITED
Customer Support Email: yoogeestudio@gmail.com
Registered Corporate Office: 
Office RD1, Nexus House, 66 Queens Court Trading Estate, Greets Green Road, West Bromwich, West Midlands, B70 9EQ, United Kingdom